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Reservation Lookup

Please enter the reservation number provided in the reservation confirmation e-mail, and the e-mail address and identification number used for the reservation, and then click "Agree and Continue".
Please note that reservation lookup will be disabled for a certain period of time if the search fails to return results a predetermined number of times.

* Indicates a required field.

Reservation No. * (Half-width numbers)

Please enter the reservation number (five digits) provided in the reservation confirmation e-mail.

E-mail address * (Half-width alphanumeric characters)

Please enter the e-mail address used for the reservation.

Identification No. * (Half-width numbers)

Please enter the identification number (four digits) used for the reservation.

Handling of Personal Information

For information how collected personal information is handled and for what purpose, please see the West Japan Railway Company Privacy Policy.

After reviewing the above "Handling of Personal Information," if you agree to the terms outlined in "Basic Policy on Handling of Personal Information" and "Handling of Personal Information on This Website," click "Agree and Continue" to proceed with your reservation.