Service hours are from 5:30 am (JST). Please use the system within the service hours. We appreciate your understanding.

Reservation Lookup

  • Purchase
    Discount Ticket
  • Reserve Ticket
    by Selecting Stations
  • Reservation Lookup/
    Changes/Refunds

Please note the place of receipt for the ticket.

The JR East and JR Central stations at which you can receive your ticket may be limited.

Ticket Reception

User Guide

Notice

NOTE

Maintenance Notice

NOTE

Precautions for passengers with oversized baggage (Tokaido-Sanyo-Kyushu Shinkansen)